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Addressing difficult situations with volunteers
April 27, 2017 @ 09:00 - 16:00
Veuillez noter que cette formation est offerte en anglais uniquement.
April 27 from 9am to 4pm – Goals:
- What are the sources and consequences of problematic behaviour?
- What tools and practices can help to prevent problems?
- What do you want to do and what should you do in problem situations?
- What can you do? Problem-solving tools and processes.
90$ for members and 100 $ for non-members.